Lead Telecon’s IT operations and service delivery as the Director in a hybrid capacity. Utilize your strategic vision to modernize IT while ensuring reliable and scalable service delivery.

This essential role reports to the Vice President – Shared Services and involves overseeing various IT functions. As a leader, you'll be responsible for establishing a modernization roadmap and enhancing service performance, directly impacting business objectives and operational efficiency. You'll also cultivate a collaborative culture among teams and stakeholders.

Key Responsibilities: • Define and align IT service delivery strategy • Direct daily IT operations across enterprise applications • Monitor service levels, KPIs,



and performance metrics • Manage critical IT initiatives and project timelines • Enhance IT operating practices and incident management

Requirements: • Bachelor’s degree in IT or Computer Science • Minimum of 10 years in IT leadership roles • Bilingualism in French and English is an asset • Strong knowledge of IT service performance and governance • Effective stakeholder engagement and influence skills

Become a critical voice in steering Telecon’s IT innovation and service excellence in this agile leadership role. #J-18808-Ljbffr

📌 Director of IT Operations Telecon (Winnipeg)
🏢 Telecon
📍 Winnipeg