Become an integral part of ABB as a Technical Specialist for Medium Voltage Drives, ensuring exceptional support for customer needs through your technical expertise. This role combines problem-solving with customer engagement.You will provide essential technical support and customer service, enhancing ABB's reputation in clean industrial solutions. Candidates should have an Electrical Engineering degree with over 10 years of experience in Medium Voltage Variable Speed Drives and a proactive approach to addressing challenges. Bilingual in French and English,
you will successfully communicate with a diverse client base.Key Responsibilities:Deliver superior customer support for VSD productsIdentify and escalate customer service opportunitiesDocument support activities per global processesEngage in root cause analysis of technical issuesExecute follow-ups and ensure customer satisfactionRequirements:Degree in Electrical Engineering or comparable qualificationOver 10 years' experience in MV VSD supportStrong grasp of Canadian VSD systemsFamiliarity with Microsoft Office and Power PlatformExcellent communication skills in French and EnglishLeverage your technical expertise to enhance ABB's commitment to efficiency and sustainability through customer support.#J-18808-Ljbffr