Duration: 1 Year Contract (Extension Possible, Conversion Possible)

Schedule: 7:00 AM to 6:00 PM (Flexible Start Times: 7, 8, 9, or 10 AM), Rotation Required, Overtime Possible

:

- We are seeking a Bilingual Operations Officer III to provide day-to-day operational support within a high-volume business environment.
- This role is primarily focused on back-office operations, credit processing support, data entry, quality control, and administrative activities.
- The position offers an excellent opportunity to gain exposure to small business credit operations, collaborate with internal partners and external solicitors, and contribute to team projects and process improvements.
- The successful candidate will work in a hybrid environment with extensive onsite training and support.

Responsibilities:

- Manage daily operational volumes while meeting established service level agreements (SLAs).
- Perform high-volume data entry and administrative processing with a solid focus on accuracy.
- Ensure quality control and attention to detail in all operational tasks.
- Exercise sound judgment and appropriately escalate issues when required.
- Adhere to client policies, procedures, compliance requirements, and risk controls.
- Communicate effectively with internal partners, team members, and external solicitors.
- Maintain reliability, attendance, and productivity standards.
- Support various operational and administrative activities as assigned.
- Handle sensitive customer information while maintaining confidentiality and data security.
- Participate in team initiatives, projects, and continuous improvement activities.

Experience:





- Must have 3 to 5 years of professional experience in administrative, operations, or data entry environments.
- Must have strong data entry experience with a high level of accuracy and attention to detail.
- Must be bilingual in English and French.
- Must possess basic computer and Microsoft Office skills.
- Strong communication, organizational, and problem-solving abilities.
- Experience working in high-volume operational environments is preferred.
- Banking experience is considered an asset.
- Credit processing or credit administration experience is considered an asset.

Skillsets:

- Data Entry
- Administrative Support
- Microsoft Office Suite
- Basic Computer Skills
- Bilingual Communication (English/French)
- Attention to Detail
- Quality Control
- Time Management
- Communication Skills
- Risk Awareness and Compliance Adherence
- Customer Data Handling

Education: • Post-Secondary Education Required

Licenses:

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit https://www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Recruiter Details:

Name: Shubham Deep Gautam

Email: [email protected]

Internal ID: # 26-19722

📌 Administrative Assistant - French # 26-19722 (Montreal)
🏢 US Tech Solutions
📍 Montreal