POSITION OVERVIEW The Administrative Assistant/Inside Sales Support at Centerfield Supply plays a dual role, supporting both the head office operations and the customer-facing side of the business. This position is responsible for managing administrative functions for the company and supporting both inside and outside sales activities through accurate sales administration and responsive customer service.

PRIMARY FOCUS The Administrative Assistant/Inside Sales Support is primarily responsible for ensuring the seamless coordination of head office administrative functions and the sales process at Centerfield Supply.

KEY RESPONSIBILITIES

1. GENERAL ADMINISTRATIVE SUPPORT

- Provide reception support and check in drivers arriving at the shop.
- Answer phones, respond to emails, and direct inquiries appropriately.
- Manage the daily office operations and administrative functions across multiple company locations.
- Maintain organized filing systems, business records, digital documentation, and operational files.
- Coordinate office supplies, equipment, facility needs, and vendor services.
- Support management teams with administrative tasks, reporting, and special projects.
- Schedule meetings, travel, accommodations, and company events as required.
- Prepare reports, correspondence, presentations, and operational documentation.
- Support facility management activities and office organization initiatives.

2. HR Administration & Employee Support

- Assist with recruitment activities including job postings, interview scheduling
- Coordinate employee onboarding, orientation, and current hire documentation.
- Support employee communications, engagement initiatives, and company-wide administrative updates.
- Assist with policy updates, HR documentation, and organizational administration.

3. Health & Safety Administration

- Work with the internal HSR and safety consultants and support the administration and coordination of company health and safety programs.
- Maintain safety documentation, certifications, training records, and compliance files.
- Coordinate safety meetings, orientations, inspections,



and related documentation.
- Manage PPE inventory and safety supply coordination.

4. MARKETING & BUSINESS SUPPORT

- Assist with company marketing initiatives, branding activities, and communication materials.
- Support website updates, marketing coordination, and social media or promotional initiatives as required.
- Coordinate company swag orders, promotional inventory, and branded materials.
- Assist with preparation of presentations, proposals, and customer-facing documentation.
- Support business development activities through administrative coordination and document preparation.

5. SALES PROCESS SUPPORT

- Lead data entry: Entering and updating prospective client/contact info into CRM spreadsheets.
- Database management: Maintain accurate records of client interactions, notes, and status updates.
- Appointment scheduling: Book meetings or calls for the sales team with clients.
- Preparation of sales materials: Create or format presentations, proposals, brochures, or product info sheets.
- Research: Gather background info on prospective clients or industries to support the sales team.
- Manage email correspondence: Send initial outreach or follow-up emails on behalf of the sales team when requested.
- Support the sales team with quotes and completing sales orders.
- Produce and manage price lists for customers upon request.
- Assist in tracking customer accounts and identifying opportunities to improve service.
- Manage bidding platforms, review related jobs, and update tracker for sales team regarding jobs, bidders, and contacts
- Quoting and pricing: Create or format quotes, estimates, or sales orders using CFS internal pricing tools or templates.

6. POST SALES SUPPORT

- Order processing:



Ensure sales orders are entered and routed correctly to Logistics and Operations.
- Documentation: Filing signed contracts, purchase orders, and other important documents.
- Customer onboarding coordination: Supporting handoff to customer success or implementation teams, e.g., scheduling kickoff calls or sending welcome packages.
- Reporting: Pulling sales reports, KPIs, and tracking dashboards for leadership or sales team review.

7. TEAM COLLABORATION & CONTINUOUS IMPROVEMENT

- Attend product training sessions and stay informed on Centerfield Supply’s product offerings.
- Work closely with internal teams, including Operations, Supply Chain, Sales and the Environmental team, to ensure supply chain and sales initiatives are aligned with business capabilities and customer expectations.
- Communicate customer needs and market feedback to relevant departments to support product enhancements, service delivery, and innovation.
- Contribute to continuous improvement initiatives in procurement, logistics, and sales operations.

8. REPORTING & PERFORMANCE MONITORING

- Work with the Sales team to monitor sales metrics, analyze data, and prepare regular performance reports for company leadership, providing insights and recommendations to inform decision-making.
- Pull weekly sales report and review prior to sales and supply chain meeting weekly
- Collaborate with the Sales team to develop a comprehensive sales budget aligned with company revenue goals, market trends, and operational capacity.

9. PROCESS IMPROVEMENT & EFFICIENCY

- Utilize sales software or tracking systems to enhance operational efficiency.

Join us in this energetic role where your organizational talents and customer-focused approach will make a real impact! We’re committed to supporting your growth as you contribute to our vibrant team environment—apply today! Pay: $20.00-$25.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Administrative Assistant / Inside Sales Support (Grande Prairie)
🏢 Centerfield Supply
📍 Grande Prairie