Overview

Join our vibrant multidisciplinary clinic as a Receptionist and become the welcoming face of our healthcare team! In this dynamic role, you will be the first point of contact for patients and visitors, ensuring a smooth and positive experience from the moment they walk through our doors. Your energetic and organized approach will help coordinate appointments, manage communications, and support the daily operations of our busy clinic.

This paid position offers an exciting opportunity to develop your administrative skills in a healthcare setting while making a meaningful difference in patients’ lives.

Responsibilities

- Greet patients and visitors warmly, providing exceptional customer service and ensuring a friendly atmosphere.
- Manage multi-line phone systems efficiently, directing calls to appropriate staff members with professionalism and courtesy.
- Schedule, confirm, and reschedule appointments using electronic calendar management tools, maintaining accurate records.
- Handle patient check-in and check-out processes, including data entry and updating electronic health records with precision.
- Maintain organized filing systems for patient documents, insurance forms, and administrative records.
- Assist with office management tasks such as inventory control, supply ordering, and maintaining cleanliness of the reception area.
- Support billing and bookkeeping activities using QuickBooks or similar software to ensure accurate financial records.
- Proofread documents for accuracy, ensuring all communication is transparent,



professional, and error-free.
- Provide administrative support to clinical staff as needed, including copying, faxing, and managing correspondence.
- Demonstrate excellent phone etiquette while supporting patient inquiries and providing information about clinic services.

Experience

- Previous office or administrative experience in a healthcare or medical environment is highly preferred.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Experience with multi-line phone systems and front desk operations in busy settings.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Demonstrated organizational skills with the ability to multitask efficiently in fast-paced environments.
- Clerical experience involving data entry, filing, proofreading, and calendar management is desirable.
- Knowledge of medical receptionist duties or dental receptionist responsibilities is advantageous but not required.
- Excellent customer service skills combined with professional phone etiquette to support positive patient interactions. Join us to be part of a dedicated team committed to delivering outstanding healthcare experiences! Your energy, organizational talent, and compassionate approach will help make our clinic a welcoming space where patients feel cared for from their first visit onward.

Job Type: Full-time Pay: $18.50 per hour

Work Location: In person

📌 Administrative Support at a Multidisciplinary Health Clinic (Surrey)
🏢 Pain Free Health Clinic
📍 Surrey