Join Adobe as a Customer Success Engineer, a client-facing role emphasizing technical operations. Drive strategic initiatives and support marketing success through Adobe Experience Manager solutions. In this role, you will serve as a key technical advisor to 5 to 7 major clients.
Your responsibilities include understanding customer needs, developing AEM cloud solutions, and facilitating long-term relationships. You will ensure timely resolution of issues while guiding clients through their digital marketing strategies. Key Responsibilities:
- Develop long-term relationships with assigned strategic clients
- Provide technical support and resolve client issues promptly
- Collaborate with teams to offer customized solutions
- Monitor project progress and client satisfaction regularly
- Lead efforts in maintaining quality and security standards Requirements:
- Eligibility for Canadian Government Top Secret security clearance
- Proficient in Adobe’s Experience Manager (AEM)
- Knowledge of cloud platforms including AWS or Azure
- Familiarity with Linux and web server technologies
- Front-end development experience with JavaScript/CSS Achieve impactful client success while navigating the digital marketing landscape with Adobe.
📌 Adobe Managed Services Engineer Role (Canada)
🏢 Adobe
📍 Canada