Join Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario, where your communication skills will make a real difference. Deliver top-notch patient support in a growing healthcare network.

This role requires you to be an empathetic and action-oriented Patient Care Specialist dedicated to the Patient Support Program. You will collaborate with a team to ensure every patient receives exceptional care and timely support along their treatment journey. Your bilingual abilities will facilitate effective communication with both English and French-speaking patients.

Key Responsibilities:



• Act as the main contact for enrolled patients • Conduct welcome calls to explain program services • Provide information on case management and reimbursement • Support patients in navigating financial assistance options • Coordinate with healthcare professionals for patient care

Requirements: • Must be bilingual in French and English • 2-3 years' healthcare experience, preferable with patients • Familiarity with drug reimbursement plans beneficial • Robust customer service background • Proficient in MS Office and database management

Enhance patient experiences by applying your bilingual communication skills at Shoppers Drug Mart. #J-18808-Ljbffr

📌 Patient Care Specialist - Bilingual Required (Winnipeg)
🏢 Shoppers Drug Mart
📍 Winnipeg