Join Swissport as the General Manager at Ottawa International Airport, ensuring smooth daily operations and top-tier service delivery across all departments.

The General

Manager role demands dynamic leadership in overseeing Ramp, Passenger Service, and Maintenance operations. With a focus on meeting financial metrics and fostering a KPI-driven culture, you will have the opportunity to mentor local leaders and improve customer satisfaction. A minimum of 10 years' management experience in operations is essential for success in this role. Key Responsibilities:

- Direct and evaluate operational performance on a daily basis
- Manage budget creation and financial analysis
- Ensure adherence to safety standards with Quality team
- Cultivate relationships with partners and customers
- Motivate frontline staff and handle escalated issues

Requirements:

- College degree preferred
- 10 years of operations management experience
- Aviation experience is a plus
- Strong in Windows Office applications
- Must be fluent in English

Shape the operational landscape of Ottawa International Airport through creative leadership at Swissport.

📌 Airport Operations General Manager Role (Ottawa)
🏢 Swissport International
📍 Ottawa