Join Champagne Glass & Door as an AP/AR Customer Service Representative, where your warm nature and organizational skills will shine. Be the friendly voice behind customer interactions over calls, texts, and in-person visits.
In this role at Champagne Glass & Door, you'll be instrumental in converting inquiries into booked estimates while maintaining accurate invoicing data. Ideal candidates have over a year of customer service, showcasing persistent follow-up skills. You’ll need to become familiar with various software tools while providing a welcoming atmosphere for showroom visitors.
Key Responsibilities:
• Promptly answer customer inquiries via phone, email, and text
• Capture and follow up on inquiries to secure estimates
• Identify and route warranty and service inquiries appropriately




• Log invoices accurately in Dext for payables
• Maintain current customer records and track overdue accounts
Requirements:
• Minimum of 1 year in customer service or call center experience
• Punctual, friendly, and effective communicator
• Comfortable with data entry and learning new software
• Committed to working in office with a customer-first approach
• Open to asking questions for assistance and clarity
Bring your passion for customer service to Champagne Glass & Door, where every interaction matters.
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📌 AP/AR Customer Service Representative Role (Waterloo Regional Municipality)
🏢 Champagne Glass & Door
📍 Waterloo Regional Municipality