Elevate IT services with the City of Thunder Bay as a Networks Technology Client Support Specialist. This full-time role emphasizes Active Directory and user assistance.In this position, you will be providing comprehensive client support, focusing on maintaining network software access and resolving user issues. You'll actively collaborate with IT experts and contribute to the implementation of recent solutions to enhance the technology landscape for users in the community.Key Responsibilities:Maintain Active Directory and user access documentationResolve client issues and manage support callsDocument resolutions in the Call Management SystemCollaborate with IT teams for solutionsDevelop and conduct user training sessionsRequirements:Degree or Diploma in computer science or equivalentPrior experience in an IT client services environmentIn-depth knowledge of network repository supportSuperior communication skills and problem-solving expertiseFamiliarity with relevant software and toolsLeverage your IT support skills to enhance client service in Thunder Bay's City Manager's Office.#J-18808-Ljbffr

📌 Networks Technology Client Support - Full Time (Alton)
🏢 Anishinabek Employment and Training Services
📍 Alton