Join Porter Airlines in Montréal as a Customer Service Supervisor, steering the CSR team to deliver excellence in passenger support. Lead by example to ensure a smooth travel experience.

This role focuses on optimizing CSR functions and ensuring the fulfillment of Porter's core values: Safety, Reliability, and Service. As a leader, you will facilitate effective communication among cross-functional teams while enhancing operational processes. You will also take active steps to coach your team, build morale, and exceed customer expectations.

Key Responsibilities: • Direct daily CSR operations and team mentoring • Engage with stakeholders and maintain operations • Assess performance and provide constructive feedback • Implement safety measures and enhance service quality • Track irregular operations and manage communications

Requirements: • 2+ years in airport operations preferred • Bilingual in English and French is necessary • Robust problem-solving and communication abilities • Flexibility to accommodate various shifts • College education preferred

Drive operational success by leading the CSR team at Porter Airlines and embodying customer service excellence. #J-18808-Ljbffr

📌 Customer Service Supervisor at Porter Airlines (Winnipeg)
🏢 Porter Airlines
📍 Winnipeg