Join La Vie en Rose as an Application Support Team Lead, focusing on team management and effective application support. This permanent position is key to driving innovation. In this role, report to the IT Infrastructure Director while leading a team dedicated to enhancing the support of business applications.
You will develop a strong understanding of business processes, analyze incident trends, and ensure timely resolution of issues. Collaboration with IT teams and external partners is crucial for maintaining system integrity. Key Responsibilities:
- Mentor the team to strengthen performance and resolve incidents
- Coordinate major incident management and communications
- Promote root cause analysis for recurring issues
- Ensure accuracy of application documentation
- Engage in team-based AI-driven projects Requirements:
- Bachelor’s degree in Information Technology or related field
- 7-10 years in IT with enterprise applications focus
- Experience leading a team
- Bilingual: English and French
- Strong asset: experience in retail operations Leverage your leadership skills in a vibrant and impactful setting at La Vie en Rose.
📌 Application Support Team Lead at La Vie en Rose (Montreal)
🏢 La Vie en Rose
📍 Montreal
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