WHO WE ARE

AccertaClaim Servicorp Inc. (ACSI) and its subsidiary, Accerta Services Inc. (ASI), both known as Accerta, which is a is a social enterprise, that manages dental, vision, drug, and healthcare benefits programs exclusively for government and social services agencies in Canada. Our targeted experience and innovative technology provide reliable service, process continuity, cost savings, as well as accurate and insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration.

Accerta is a Certified B Corporation which is a testament to the values on which we’ve built our business: serving our customers, caring for our employees, and supporting our community and the environment. Being part of the B Corp movement means we’re committed to continual improvement and making business a force for positive. Thank you to our team and stakeholders who have helped us achieve this significant milestone!

JOB TITLE: Regional Service Network Specialist (RSN) – East Region Ontario

EMPLOYMENT TYPE: Full-time, Permanent, Hybrid

ABOUT THIS OPPORTUNITY

AccessOAP is seeking a Regional Service Network Specialist for East region (RSN). This position will liaise with families and children's services sector providers to ensure that OAP-registered families and local service providers have access to accurate and timely information to support their needs.

- Using an equity-based framework, RSN Specialist will work together with local service providers and families to support a positive family experience in the OAP that is tailored to the specific needs for each region, by building bridges between and across children’s service sector organizations of many stripes, in support of all families enrolled in the OAP. This includes collaborating with providers with the goal of ensuring cohesive information sharing related to families across the province.
- Reporting to Regional Service Network Manager East, RSNs will work in harmony with families, service providers, community leaders and partner organizations.

PRIMARY ACCOUNTABILITIES: Regional Specialist team will work within 5 designated catchments across the province in support of:

- Liaise with service providers across children's service sectors to map existing services within local regions that OAP-registered families may be able to access.
- Support families in accessing AccessOAP services and supports using a family centered,



culturally and linguistically appropriate approach.
- Complete tasks related to ensuring accurate service mapping and resources within designated region.
- In partnership with local service providers and AccessOAP teams deliver webinars and/or in- person events to support the dissemination of accurate information about AccessOAP processes, services, and supports
- Other duties as assigned.

QUALIFICATIONS & EXPERIENCE:

- Preference will be given to those with an undergraduate university degree or a college diploma in the social services field with 1-2 years of autism-related work experience
- Knowledge of community resources for children, youths with special needs, especially knowledge of the autism and developmental sector
- Experience with presentations and facilitating workshops and groups will be considered an asset
- Demonstrated experience using MS Office and virtual communication platforms (e.g., Zoom, Teams)
- Bilingualism or multilingualism is considered an asset
- Must live in the region they represent (East Region of Ontario – Durham to Ottawa area)

ANNUAL SALARY: $60,000 – 72,500

PERFORMANCE BONUS: Up to 10% of annual salary

WHAT WE OFFER

- Group Benefits: Coverage begins on the employee's first day and includes a Health Care Spending Account and Personal Spending Account (depending on allocation).
- Pension Plan: Eligibility starts on the employee's first day, and a 5% employee contribution is matched by a 5% employer contribution.
- Performance-based incentive programs: Opportunities to increase your earnings.
- Growth Opportunities: in a company that promotes from within.
- Volunteering: Time off to volunteer within our community
- Hybrid Work Environment: working environment with a laptop and two monitors.
- Home Office Stipend: A one-time payment of $750 included in the employee's first paycheck.
- Mental Health Support: Access to Mental Health on Demand for employees and their dependents.
- Member Assistance Program: Includes Employee Assistance Program services.
- Community Volunteering: Up to 8 hours of paid time off annually to volunteer in your community.
- Financial Wellness:



Opportunities to contribute to non-matching GRRSPs, TFSAs, and FHSAs, along with financial information sessions.
- Education Reimbursement: Tuition reimbursement for post-graduate courses, upon prior approval.
- Employee Referral Reward: Employees can earn a $1,500 reward for successful referrals of other employees.

FLEXIBLE WORK ARRANGEMENT: Employees are expected to work on-site at least once per month at our Toronto office (4 New Street., Toronto, ON), with additional in-office days as required based on business needs. Hybrid schedules are determined collaboratively between employees, managers, and teams.

HOW TO APPLY

We accept applications submitted via our Dayforce Portal - Click this link to apply. Please note that we use AI tools to support and enhance our recruitment process, including scribing tools during interviews. Artificial intelligence (AI), however, is not used to screen candidates.

Rest assured that your application will be reviewed thoroughly by our hiring team.

Recruitment Notice

- Accerta will only contact candidates using an acerta.ca email address and will never request payment or personal financial information during the hiring process.
- If you are interested in a role posted on our website, please follow the application instructions outlined on the postings on the Accerta careers page.
- If you receive an email claiming to be from Accerta that seems unexpected or suspicious, please verify by contacting [email protected].

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

Accerta is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required throughout the recruitment process. Reasonable accommodation is also available on request for candidates taking part in all aspects of the selection process.

To request accommodation, please contact [email protected].

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

Final candidates for this position may be required to undergo a security screening, including criminal records check, judicial matters check, vulnerable sector screening and employment reference check.

To learn more about us please go to: www.accerta.ca

📌 ASI-RSN - RSN Specialist (Toronto)
🏢 Accerta
📍 Toronto