Join NiCE as a Senior Business Consultant focused on Value Realization Services, driving transformation through advanced CX strategies and analytics. Maximize client engagement and operational efficiency.This hands-on position calls for a consultant who can guide customers through their transformations, ensuring greater ROI from NiCE's technologies. Your extensive experience in the software and CCaaS space will enable you to lead multi-tiered customer projects effectively. Develop your leadership skills while nurturing long-term relationships and cultivating strategic partnerships.Key Responsibilities:Lead consulting projects to enhance business processesEstablish and maintain senior stakeholder relationshipsDesign change strategies integrating technology and peopleProvide expert guidance for Quality Management initiativesHold all parties accountable to project goalsRequirements:8+ years in CX consulting or related fieldsProven success in measurable business value deliveryFamiliarity with analytics tools and strategies requiredStrong presentation-making skills for diverse audiencesExperience with AI in project management is a plusShape the future of business transformation by leveraging your expertise at NiCE.#J-18808-Ljbffr

📌 Senior Business Consultant At Nice Vrs (Ottawa)
🏢 Nice
📍 Ottawa