Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Senior Manager, Operational Resilience will primarily focus on operational resilience, including governance and reporting, end to end operational process mappings, business continuity, incident management activities and Third-Party Risk Management processes and planning. They will ensure all activities follow governing regulations, internal policies, and procedures. The incumbent will be responsible for reporting and oversight for execution of the operational resilience program for Global Wealth Management (GWM), that will address the needs of the business to identify and ensure ongoing functionality of key Critical Business and Shared Services. The Senior Manager will provide governance and oversight to the operational resilience program and will develop solution roadmaps in collaboration with business and technology stakeholders.Is this role right for you? In this role you will:Facilitate and collaborate with cross functional teams to build out and execute on the project plan and stand up the Wealth Management operational resilience program Advise, review and design control and operational policies, procedures, and frameworks to manage risks of recent wealth management initiatives, including new products and service offerings, technology platforms, investment tools, digital offerings, and applicationsAssess, report and leverage workstreams for business continuity management, disaster recovery, crisis management, change management, technology and cyber risk management,



third-party risk management and data risk managementAnalyze data, alerts and results of monitoring assessments and inventories to identify potential gaps, patterns, and trendsDevelop and foster relationships with stakeholders/control functions and business partners for the purposes of creating an integration risk framework and enhancing business line effectivenessChampion a customer-focused culture and leverage broader Bank relationships, systems, and knowledgeLead, analyze, consolidate, and report on operational resilience efforts as requiredProvide back-up for Director in their absenceSkillsUndergraduate degree in business-related studies or equivalentDeep understanding of Global Wealth business units (brokerages, asset management, estates and trust, private banking, mutual fund dealers, and International Wealth Management), including operational processes, regulatory obligations, and risk governanceWorking experience and knowledge of quality assurance processesRegulatory experience is an asset, including Compliance, Audit, Operational Risk, Third Party Risk, and LegalWork experience in project management and/or regulatory reform initiativesWorking knowledge and expertise with data analytics and reporting,



Power BI preferredAdvanced to Intermediate level: Excel, PowerPoint, Word, and VisioEffective written and verbal communication skills to prepare reports, deliver presentations and effectively interact with GWM business units and other departmentsRelationship building competencies to build/maintain productive relationships with key stakeholders and business unit partnersSelf-starter with excellent time management skills and proven track record of meeting deliverablesEffective leadership and project management skillsExpert analytic and problem-solving capabilityA curious mindset, are results-oriented, creative, and highly motivatedLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. #J-18808-Ljbffr

📌 Senior Manager, Operational Resilience (Toronto)
🏢 Scotiabank
📍 Toronto