Café Manufique | Montréal, QC

Café Manufique is a creative craft café in Montréal where customers can enjoy drinks and snacks while taking part in fun, hands-on creative workshops. We are looking for an energetic, organized, and responsible Assistant Store Manager to join our team and help oversee the day-to-day operations of our café and workshop space.

This is a hands-on management position. The ideal candidate is someone who enjoys working with people, has strong organizational skills, takes initiative, and is comfortable making decisions independently while maintaining a welcoming and positive environment for both customers and staff.

What You Will DoStore Operations

- Oversee the day-to-day operations of the café and workshop space
- Ensure the store is clean, organized, well-stocked, and ready for customers
- Open and close the store when scheduled
- Ensure workshops, activities, and café operations run smoothly and on time
- Monitor inventory of café supplies, craft materials, packaging, and other operational items
- Identify inventory needs and coordinate restocking and purchasing
- Maintain high standards for cleanliness, organization, and presentation
- Handle operational issues and resolve problems quickly and professionally

Team Management
- Supervise, support, and coordinate staff during shifts
- Help create and maintain staff schedules
- Ensure employees are following company procedures and providing excellent customer service
- Train new employees on store procedures, customer service, workshops, and daily operations
- Provide guidance and feedback to team members
- Help create a positive, respectful, and productive work workplace
- Step in and assist with customer service, workshops, café service, cleaning, or other tasks when needed

Customer Experience
- Provide exceptional and friendly customer service
- Handle customer questions, concerns, and complaints professionally
- Ensure customers have a positive experience from the moment they arrive until they leave
- Assist with bookings, private events, and group reservations when needed




- Help maintain the welcoming and creative atmosphere that Café Manufique is known for

Workshops & Events
- Help coordinate and oversee daily workshops and activities
- Ensure instructors and staff have everything they need before each workshop
- Assist with private events, birthdays, bachelorette parties, corporate events, and other group bookings
- Ensure workshop areas are properly prepared before each session and reset afterward
- Help troubleshoot issues that arise during workshops or events

Administrative & Business Responsibilities
- Monitor daily operations and communicate important issues to management
- Assist with sales tracking, inventory monitoring, and other operational reporting
- Help identify ways to improve efficiency, customer experience, and profitability
- Follow company policies and procedures
- Assist management with implementing new systems, promotions, and operational initiatives
- Provide regular feedback and suggestions to improve the business

What We Are Looking For The ideal candidate is:
- Highly organized and detail-oriented
- Reliable, responsible, and punctual
- Comfortable taking initiative without needing constant supervision
- Confident managing and communicating with a team
- Friendly, approachable, and customer-focused
- Comfortable working in a fast-paced environment
- Able to multitask and prioritize competing responsibilities
- A strong problem solver who can remain calm under pressure
- Comfortable working both independently and as part of a team
- Willing to get hands-on and help wherever needed
- Professional and mature in their communication
- Passionate about hospitality, creativity, and creating memorable customer experiences

Experience Previous experience in store management,



café/restaurant management, hospitality, retail, customer service, events, or team supervision is an asset.

Experience managing employees or coordinating a team is strongly preferred.

We are also open to candidates with strong leadership and organizational skills who are ready to take the next step in their career.

Schedule & First 3 Months

During the first 3 months, your schedule and hours may vary as you begin your role. You will initially work as a regular team member, allowing you to become familiar with Café Manufique, our workshops, daily operations, team, and customer experience before gradually taking on full Store Manager responsibilities.

This training period is an important part of the position and will allow you to gain a strong understanding of the business and our operations before transitioning into a more consistent management schedule.

Weekend availability is required, and flexibility may be needed depending on business needs, events, and workshop schedules.

Additional opportunities for bonuses and performance-based incentives may be available.

Why Join Café Manufique?

- Work in a fun, creative, and unique environment
- Be part of a growing Montréal business
- Work with a young and energetic team
- Opportunity to take real ownership of day-to-day operations
- Variety in your work: café, workshops, events, customer service, and team management
- Opportunities for growth as the business expands

How to Apply Please submit your resume and a short introduction explaining why you would be a good fit for the Store Manager position at Café Manufique.

We are looking for someone who is not only experienced, but who is reliable, proactive, organized, and genuinely excited to help build and grow a creative customer-focused business.

Pay: $20.00-$38.00 per hour

Application question(s)

- Do you have any expected amount of work hour per week?
- What are your work availabilities during the week and weekends?

Language:
- French (preferred)

Work Location: In person

📌 Assistant Store Manager (Montreal)
🏢 Café Manufique
📍 Montreal