Join Decoda Health as an Implementation Manager and revolutionize clinic onboarding! Your goal will be to ensure that every clinic feels prepared and confident using our AI-driven platform.

This role blends onboarding execution with customer success, requiring 4-6 years of relevant experience. You will improve existing processes, deliver hands-on training to clinic staff, and manage smooth go-lives. If you have a passionate, personable approach to customer relations and enjoy building scalable processes, your skills will significantly impact our growth.

Key Responsibilities: • Own the onboarding path from initiation to live support • Improve training materials and streamline onboarding playbooks • Train clinic staff to self-sufficiency with confidence • Manage successful, calm launch days for clinics • Use AI tools to optimize and automate repetitive tasks

Requirements: • 4 to 6+ years in implementation or onboarding • Excellent communicator with training skills • Solid skills in relationship management • Experience with AI tools for workflow • Ability to juggle multiple projects efficiently

Make a difference in clinic operations and support Decoda Health’s mission! #J-18808-Ljbffr

📌 Implementation Manager at Decoda Health (Winnipeg)
🏢 Decoda Health
📍 Winnipeg