Join Independence Pet Holdings as a Customer Service Representative for Lost Pet Recovery, aiding pet parents remotely. This role focuses on timely support and effective communication in the pet care sector.

This full-time position requires responding to inquiries and managing customer contacts while adhering to service level agreements. You'll need to stay knowledgeable about our products and policies, ensuring compliance with regulations. The position involves managing inquiries throughout the week, with flexible shifts available from 8:00 AM to 11:00 PM EST.

Key Responsibilities: • Manage incoming customer inquiries and issues • Analyze member account discrepancies • Maintain comprehensive product knowledge • Comply with all relevant regulations • Execute additional assigned tasks efficiently

Requirements: • At least 2 years of relevant customer service experience • Canadian residents only • Must be available for weekend shifts • Solid analytical skills • Excellent verbal and written communication

Transform pet recovery experiences while enhancing your skills in a supportive environment at Independence Pet Holdings. #J-18808-Ljbffr

📌 Remote Customer Service Representative Opportunity (Montreal)
🏢 Independence Pet Group
📍 Montreal