Step into a Key Lead position at Knix, where you will create an inclusive and supportive atmosphere for every customer. Drive sales and elevate the in-store experience by leading with care.
As a Key Lead, you will showcase your deep understanding of customer needs and cultivate loyalty through thoughtful guidance on the sales floor and in fitting rooms. Ideal for candidates with a passion for Knix, this role emphasizes supporting teammates and achieving sales metrics while creating a positive shopping experience.
Key Responsibilities:
• Foster an uplifting workplace for customers and staff
• Coach Sales Associates in real-time to reinforce best practices
• Utilize KPIs to optimize sales performance during peak hours




• Provide tailored product recommendations, including bra fittings
• Assist with training, visual merchandising, and operations needs
Requirements:
• 2+ years' experience in retail, preferably in apparel
• Proven senior-level experience in a similar role
• Ability to lead and motivate teams towards goals
• Strong conflict resolution and de-escalation skills
• Flexible availability for various shifts
Bring your leadership and customer service expertise to help Knix thrive!
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📌 Key Lead Role at Knix (Toronto)
🏢 Knix
📍 Toronto