Join SE Health as a Network Operations Center Support Specialist and help maintain our critical IT infrastructure. This role focuses on incident response, troubleshooting, and communication in a fast-paced environment.
As a NOC Support Specialist, you will need at least 5 years of Level 2 support experience, ideally in a healthcare setting. Your responsibilities will include monitoring applications, responding to alerts, and coordinating with vendors for complex issues. Excellent communication skills and a customer-oriented approach are essential
Key Responsibilities: • Continuously monitor applications and network performance • Identify, troubleshoot, and escalate issues efficiently • Maintain documentation for incidents and resolutions • Communicate promptly with stakeholders during incidents • Conduct routine maintenance and health checks
Requirements: • 5+ years in Level 2 support in large organizations • Experience with Internet networking and VPN • Robust verbal and written communication skills • Ability to manage schedules and multitask • Flexibility in working hours for system maintenance
Use your expertise to enhance service delivery and support our vision at SE Health. #J-18808-Ljbffr
📌 Network Operations Center Support Specialist (Winnipeg)
🏢 SEHC
📍 Winnipeg