Empower tenants through direct support and leadership as the Supportive Housing Team Lead at Pacifica Housing. This full time role is ideal for those passionate about social justice and community well-being.
In this pivotal position, you will provide mentorship to Housing Support Workers while offering individualized tenant support. Your leadership will ensure a seamless delivery of services aligned with Housing First principles, enhancing the quality of life for residents and guiding them through various challenges.
Key Responsibilities:
• Implement and evaluate individualized tenant support plans
• Mentor staff in critical incident response
• Actively work with property management on tenant needs




• Advocate for tenants experiencing barriers
• Oversee staff onboarding and scheduling
Requirements:
• At least three years of experience in social service sectors
• One year of supervisory experience preferred
• Comprehensive understanding of harm reduction theory
• Established crisis management and conflict resolution skills
• Access to a reliable vehicle with appropriate insurance
Join a mission-driven environment dedicated to making a tangible impact in the community.
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📌 Pacifica Housing Supportive Team Lead (Nanaimo)
🏢 Pacifica Housing Advisory Association
📍 Nanaimo