Join Ericsson Canada as a Director of Customer Solutions focusing on BOS products. Drive value-based selling and customer interactions to enhance our software offerings across the Americas.

In this pivotal role, you will take the lead in supporting Business & Operations Systems (BOS) through customer-facing strategies. Youll collaborate with diverse teams to qualify product opportunities and design winning solutions that meet client needs. This position will require your expertise in managing comprehensive responses to RFPs and delivering persuasive demonstrations that articulate our product advantages.

Key Responsibilities:
• Collaborate with client executives and account teams on BOS opportunities
• Lead solution design and technical discovery for product deals




• Articulate business value during product demonstrations
• Coordinate RFP and RFI responses focusing on BOS features
• Solicit feedback to influence product roadmap decisions

Requirements:
• Bachelor’s or Master’s in Computer Science or Engineering
• 8+ years in telecom software experience
• Background in solution architecture or consulting
• Knowledge of 5G, IoT, and digital transformation
• Robust relationship-building skills with stakeholders

Leverage your strengths to innovate within Ericssons customer solutions landscape.
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📌 Director of Customer Solutions - BOS Products (Toronto)
🏢 Ericsson
📍 Toronto