Join PPLSI as a Customer Service Representative in Duncan, ensuring customers receive prompt and professional assistance. You will resolve problems and answer inquiries through various communication channels.

In this full-time role, you will support both internal and external customers by addressing their needs and ensuring satisfaction with PPLSI’s offerings. This position allows you to develop strong problem-solving skills while maintaining clear and effective communication. Flexibility and attention to detail are vital for managing this agile workload.

Key Responsibilities: • Answer incoming customer queries via phone and chat • Advocate for customers with genuine empathy • Provide information on benefits and services • Maintain accurate membership records and updates • Ensure adherence to attendance and quality standards

Requirements: • High school diploma or equivalent required • 1+ years of customer service experience preferred • Familiarity with contact center operations is a plus • Strong typing skills; at least 35 WPM • Ability to multitask and manage time efficiently

Enhance your customer service career by joining PPLSI and assisting customers in Duncan. #J-18808-Ljbffr

📌 PPLSI Customer Service Representative (Chemainus)
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📍 Chemainus