Drive growth initiatives as the Senior Manager of Customer Segments and Digital Strategy at BMO. Be at the helm of enhancing customer experiences and boosting product engagement.Reporting to the Director of Segments & Growth, this role is vital for accelerating acquisition and retention in priority segments. You will lead a high-performing team and work closely with various divisions to implement customer-centric innovations effectively. Your strategic insights will influence the direction of product enhancements.Key Responsibilities:Lead end-to-end strategies for product and digital innovationEnhance customer value propositions and banking productsCollaborate with key teams on customer-centric innovationsOversee improvements to onboarding and experience journeysCreate compelling business cases for executive discussionsRequirements:7–10 years of experience in banking or digital strategiesProven track record of driving product developmentStrong collaboration skills across multiple functionsExcellent analytical and problem-solving capabilitiesMaster's degree or MBA is a plusUtilize your expertise in strategy and customer engagement to make a significant impact at BMO.#J-18808-Ljbffr

📌 Bmo Senior Manager, Digital Strategy Growth (Toronto)
🏢 BMO
📍 Toronto