Join Lyft as a Product Manager focusing on the Agent Platform in Toronto. Leverage your experience in AI and data to create transformative customer support solutions.

As a pivotal member of the Lyft team, you will oversee the strategy for the Customer Care Platform. This role requires at least 8 years of product management experience, particularly with AI-driven solutions. You will collaborate with various teams, driving initiatives that enhance agent workflows and data accuracy.

Key Responsibilities: • Direct vision and strategy for customer care technology • Enhance agent performance through AI and copilot tools • Manage execution on platform-wide initiatives • Ensure reliable data for internal and external needs • Collaborate with cross-functional teams for product delivery

Requirements: • 8+ years of product management experience • Experience with AI/ML products • Robust ability to solve complex problems • Fluency in data handling and reporting • Relevant degree in technical field preferred

Spearhead innovation in product management at Lyft, driving efficiency and accuracy in customer care platforms. #J-18808-Ljbffr

📌 Lyft Agent Platform Product Manager (Winnipeg)
🏢 Triwill Group
📍 Winnipeg