Drive operational excellence as Operations Director at FCT, a leader in title insurance. Lead teams, optimize processes, and enhance customer experiences in this pivotal role.As Operations Director, you will oversee daily activities within your division, ensuring strategic alignment with sales, product, and operational teams. With a focus on maximizing employee engagement and productivity, you will mentor managers while executing data-driven improvements.



This role requires a commitment to fostering a diverse workplace that thrives through collaboration.Key Responsibilities:Lead and mentor teams within the operations divisionStrengthen relationships with Sales and Product leadersDevelop and manage high-performing units of managersImprove efficiency and customer experience through data analysisStreamline mortgage servicing processes and promote automationRequirements:10+ years in management and operations rolesBachelor's degree in business administration preferredExperience with mortgage servicing operationsFamiliarity with AI and workforce management toolsStrong interpersonal skills for internal collaborationElevate operational performance and drive results through effective leadership and cutting-edge solutions in this essential role at FCT.#J-18808-Ljbffr

📌 Operations Director At Fct (Oakville)
🏢 FCT
📍 Oakville