Voyago is hiring a Full Time Advantages & Disability Coordinator based in London, Ontario to fill an upcoming vacancy.

Your Role

Reporting to the HR Operations Manager, the Benefit & Disability Coordinator will be responsible for overseeing the employee benefit lifecycle and facilitation of the leave and disability processes. This is an on-site position based in our London office.

Key Responsibilities

- You will collaborate directly with employees, leaders, payroll, HR, and external partners to ensure programs are administered accurately, confidentially, and in compliance with applicable legislation, collective agreements, and organizational policies.
- You will be responsible for benefit enrollment, eligibility maintenance and billing reconciliation for all employees, as well as facilitating our leave management processes with care and compassion.

Benefit Administration:

- Lead full group benefit administration of new and existing employees including overseeing employee eligibility and compliance with the Group Benefit and Retirement plan requirements
- Liaise with Service Providers and Insurance Broker(s) regarding the administration of group benefits
- Follow up with leaders and employees regarding enrollment and other matters pertaining to the Group Benefit Plan
- Maintain and update employee records and benefits files
- Collaborate with payroll and ensure that benefit premiums are processed accurately and in a timely manner
- Review and reconcile monthly invoices and collect owing arrears from applicable employees
- Prepare regular audits and reports to support the effective and accurate application of benefit programs

Leave of Absence Maintenance and Tracking:





- Maintain records for employees on various leaves of absence and accommodation plans, coordinate and identify documentation requirements in accordance with legislation and industry best practices
- Develop and distribute letters to employees confirming leave details, ongoing documentation obligations, entitlements while on leave, and payments for arrears where applicable
- Liaise with leaders, employees, and HR team regarding leave progress
- Oversee non-occupational return-to-work plans and accommodation programs
- Prepare regular quality reviews and reports to support the effective, consistent and accurate management of leaves

The Salary range for this role is $ 50,000 to $60,000, Schedule will be daytime hours, Monday to Friday, 40 hours per week.

The ideal candidate will posses the following qualifications that include, but are not limited to, the following:

Knowledge & Skill Requirements:

- You have a post-secondary education in Business Administration, Human Resources, or another relevant field
- You have or are willing to obtain the Certified Employee Benefit Specialist designation
- You bring knowledge of relevant Canadian legislation and Provincial Employment Standards
- You have 3+ years of relevant prior experience
- You have in-depth knowledge of Benefit Administration best practices




- You are experienced in leave management and accommodation programs
- You have experience with payroll or HRIS
- You bring intermediate knowledge of MS Office Suite
- You can function effectively within a team and collaborate well with colleagues, staff, and managers
- You can maintain discretion with confidential and sensitive information
- You have superior communication and interpersonal skills
- You can provide a Clean Criminal record search
- You can function effectively in a fast-paced, deadline driven setting m Player

The Perks

- We offer comprehensive benefits packages for full-time employees with an Employee and Family Assistance Program and a great company perks program.
- We are an Award-Winning company and certified Great Place To Work
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
- We support the development, work-life balance, and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group.

Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.

📌 Benefits & Disability Coordinator - London
🏢 Voyago
📍 London