Join National Bank as a Senior Director, focusing on the Commercial Banking experience in Alberta & Prairies. Lead teams to redefine client engagement and operational excellence in this pivotal role.In this high-impact position, you will guide the Client Experience & Commercial Support team to improve client interactions across Western Canada. Your strategic leadership will encompass team development, operational execution, and the continuous evolution of best practices.



Collaborating with various stakeholders will be essential to deliver improved service quality and business outcomes.Key Responsibilities:Oversee a team of Account Representatives in client supportInnovate and develop capabilities to enhance client experienceSupport frontline leaders in team and talent developmentEnsure exceptional service quality and operational efficiencyFoster collaboration across teams to achieve strategic goalsRequirements:Bachelor's degree in a relevant field or equivalent experienceExtensive experience in team leadership within bankingUnderstanding of client needs and operational challengesProven ability to manage performance and improve outcomesStrong skills in communication and stakeholder alignmentLead the transformation of commercial banking by focusing on client-centric strategies that enhance operational success.#J-18808-Ljbffr

📌 Senior Director Commercial Banking Alberta (Edmonton)
🏢 National Bank of Canada
📍 Edmonton