STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada. We have a vacant full-time, permanent Bilingual Credit Administrator position available at our Moncton, NB location. This is an in-office position, reporting to the Credit Supervisor.

The Credit Administrator is responsible for managing incoming payments, maintaining accurate dealer records, and ensuring timely collection of outstanding invoices. This role supports our dealer network by handling billing, reconciliation, and customer account management.

WHY STIHL LIMITED:

- Competitive compensation with a comprehensive Employer-paid Group Benefits Plan, including health, dental, vision, paramedical services, life insurance, and disability coverage.
- Retirement Savings Support through our Defined Contribution Pension Plan, featuring up to a 6% Employer Match.
- Flexible Wellness Benefits with an annually funded Personal or Health Spending Account.
- Paid time off programs, including paid vacation, sick/personal days, education hours, and a paid shutdown between Christmas and New Year's.
- Work-Life Balance supported by a culture that values employee well-being, development, and flexibility.
- A safe and cooperative workplace where employee safety and teamwork are priorities.
- Employee Recognition and Social Events that help celebrate achievements, build connections, and make STIHL a great place to work.

KEY RESPONSIBILITIES INCLUDE:

- Conduct collection calls to our servicing dealers for payment of past due invoices.
- Respond to requests from dealers for invoices/statements.
- Review and release customer orders and handle telephone and email enquiries from our dealer network in a timely manner.
- Post customer payments to dealer accounts.
- Oversee the dealer payment status database, ensuring all records are accurate and regularly updated.
- Accurately complete dealer credit information requests from other suppliers on a timely basis.




- Reconcile monthly billings from financing company and prepare various reports monthly.
- Other duties as assigned.

QUALIFICATIONS & SKILLS INCLUDE:

- Post-secondary education in Finance, Accounting, or a related discipline.
- A minimum of 3 years working in a fast-paced office environment preferably in an Accounts Receivable role.
- Bilingualism is required (Written and oral proficiency in English and French)
- Exceptional skills with MS Office, SAP, and Excel.
- Excellent customer services skills, including accuracy of information through high attention to detail.
- Strong organizational and time management skills with the ability to prioritize and meet deadlines in a busy environment.
- Ability to deal with difficult situations and make organizational decisions while maintaining a pleasant “customer service” oriented demeanor.
- Strong interpersonal skills, initiative, and versatility are essential.

STIHL Ltd. may use AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. All interviews and hiring decisions are being made by STIHL Ltd.’s hiring managers and recruiters. The base salary range for this position is $48,750 - $73,250. If you are interested in applying, please email your resume to the attention of the Human Resources Coordinator STIHL Limited - [email protected]. We thank all applicants in advance; however, only those under consideration will be contacted.

Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.

Job Types: Full-time, Permanent

Pay: $48,750.00-$73,250.00 per year

Benefits

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Application question(s):
- Are you fully bilingual in English and French? (both written and oral)

Education:
- Bachelor's Degree (required)

Experience:
- credit / accounts receivable: 3 years (required)

Work Location: In person

📌 Bilingual Credit Administrator (Moncton)
🏢 STIHL
📍 Moncton