Elevate client experiences with Cisco as a Bilingual Customer Experience Consultant. Focus on technology implementation and optimize network performance with strong consulting skills. This role involves leading delivery projects while ensuring that clients receive top-quality solutions.
With a bachelor's degree in computer science and 5-8 years of experience, you will navigate complex technical issues and foster robust relationships with clients. Your expertise in networking, automation, and consulting will enhance the client's technology transition. Key Responsibilities:
- Manage and execute delivery projects from start to finish
- Create scripts for automation and simulate testing
- Provide technical resolutions and guidance
- Collaborate with sales teams to meet client needs
- Improve future delivery processes through standardization Requirements:
- Bachelor’s degree in computer science
- 5-8 years relevant experience required
- Fluent in Canadian French and English
- Strong knowledge of network protocols and Cisco hardware
- Automation proficiency in Python and REST APIs Support Cisco's innovation in creating valuable technology solutions while enhancing client relationships.
📌 Bilingual Customer Experience Consultant Position (Montreal)
🏢 Cisco Systems
📍 Montreal
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