Elevate your career as a Bilingual Field Service Implementation Representative with Roche, based in Ontario or Quebec. Help install and maintain critical healthcare technology while enhancing the patient experience. This position plays a key role in supporting hospitals and laboratories by ensuring their diagnostic instruments function smoothly.
You'll demonstrate your problem-solving skills and technical knowledge and deliver consistent support during installations and modifications. This role requires significant travel across Canada and proficiency in English and French. Key Responsibilities:
- Assist in the implementation of diagnostic systems
- Ensure high customer satisfaction through effective troubleshooting
- Record and manage service activities and documentation
- Support IT system integrations and hardware setups
- Collaborate with colleagues on customer feedback and updates Requirements:
- College diploma in electronic technology or similar
- At least 5 years of relevant field service experience
- Proven experience in customer support scenarios
- Bilingual proficiency in English and French desired
- Willingness to travel extensively Utilize your bilingual skills and technical expertise to drive healthcare innovation with Roche.
📌 Bilingual Field Service Implementation Specialist (Canada)
🏢 F. Hoffmann-La Roche
📍 Canada
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