Summit Veterinary Pharmacy is currently looking for a Bilingual Office Assistant to fill one full-time vacancy in our busy Office Department.

Located in Aurora, Ontario, Summit has been supplying prescription compounded medications to veterinary clinics across Canada for over 20 years. Our mission is to set the standard for excellence in veterinary compounding; enabling veterinarians to fulfill their commitment to their clients' health and well-being.

All qualified applicants, please send us your cover letter and resume. We thank all those who apply however, due to the volume of applications, only those selected for an interview will be contacted (no phone calls please).

We are committed to creating an inclusive and diverse work environment and encourage applications from all qualified individuals. If you require any accommodation at any point in the recruitment and selection process, please contact our Human Resources Department. We do not use artificial intelligence (AI) or automated systems to screen, assess, or select applicants. All applications are reviewed by our hiring team. This posting is for an existing, currently available position.

Principle Responsibilities:

- Provide excellent customer service to our clients including regular phone assistance
- Checks incoming prescriptions for missing information
- Create hard copy prescriptions using Kroll prescription software
- Data Entry- including creating new patient and doctor files
- File and sort prescriptions to be archived




- Assist with sorting desk functions
- Completing credits, direct to client requests, client pick-ups and any applicable shipping charges
- Complete additional tasks required by management such as filing, checking business supply inventory, ensuring product is readily available for office use, etc.
- Perform other duties as required by management

Preferred Skills:

- Kroll prescription software knowledge is an asset, but not a requirement.
- Exceptional organizational skills and ability to multi-task
- French/English language skills – conversational French required
- Computer literacy
- Customer service/telephone etiquette
- Great initiative and problem-solving skills
- Ability to work independently as well as in a group
- Meticulous- willing to learn and work in a constantly changing workplace
- Be punctual and maintain a good attendance record

Educational Requirements:

- High school diploma or equivalent

Schedule:

- Monday to Friday - Approximately 40 hours per week
- Day Shift : 10:00am to 6:30pm

Job Types: Permanent, Full-time Pay: From $21.50 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:
- Aurora, ON L4G 6W3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Bilingual Office Assistant (Aurora)
🏢 Summit Veterinary Pharmacy
📍 Aurora