Take on a strategic role as Senior Relationship Manager in National Bank Trust's Fund Services. You will enhance client experiences for investment fund managers throughout Ontario and Western Canada.In this pivotal position, you will leverage your skills in service governance and client relationship management to lead and manage an assigned portfolio. Responsibilities include overseeing service delivery, driving continuous improvement, and ensuring operational alignment with client expectations. Be part of a collaborative team dedicated to delivering high-quality service in an agile workplace.Key Responsibilities:Serve as primary contact for key clientsOversee onboarding and complex initiative managementEstablish and drive effective service governanceManage service performance through KPIsMentor team members and enhance capabilitiesRequirements:Bachelor's degree and eight years in the fieldExtensive experience with institutional clientsIn-depth knowledge of fund operations and complianceLeadership skills and initiative in team developmentProven experience with SLAs and governance practicesHarness your leadership and negotiation skills to propel client relationships at National Bank Trust.#J-18808-Ljbffr

📌 Strategic Senior Relationship Manager Role (Montreal)
🏢 National Bank of Canada
📍 Montreal