Access Healthcare Services seeks a proactive Manager for Client Services Coordination to enhance operations and service delivery in the Ottawa and Champlain region. Embrace a hybrid work model while driving quality care initiatives.
This management role requires a seasoned professional with leadership experience in home care services. The candidate will lead the Client Services Coordination team, ensuring effective operations and high client satisfaction. You will play a crucial role in mentoring staff, managing escalations, and enhancing service quality.
Key Responsibilities:
• Lead and mentor the Client Services Coordination team
• Ensure timely and effective client service operations
• Support complex scheduling and service resolution




• Collaborate with nursing and support services
• Monitor compliance with policies and quality standards
Requirements:
• At least five years in Client Services Coordination
• Extensive leadership experience in care management
• Proven problem-solving skills in service contexts
• Solid communication and interpersonal skills
• Familiarity with Microsoft Office Suite
Become a key player in enhancing client care at Access Healthcare Services.
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📌 Manager of Client Services at Access Healthcare (Ottawa)
🏢 Access Healthcare Services
📍 Ottawa