Drive impactful customer relationships as the Senior Director of Strategic Accounts at Siena, emphasizing retention and cross-functional expansion. This senior remote role offers autonomy in problem-solving.Siena seeks a commercially-driven leader to oversee strategic accounts generating over $100K ARR. You will navigate multi-year partnerships with executives while leading teams to integrate services across their business landscapes. Your cutting-edge approach will redefine account strategies for sustained success.Key Responsibilities:Directly manage and grow a strategic account portfolioDesign stakeholder maps to identify influence channelsLead expansions beyond core CX operationsFacilitate executive conversations geared toward valueWork with AEs and PMs to match account requirements with developmentRequirements:Significant commercial history with quantifiable successC-level relationship management experienceExpertise in navigating complex enterprise accountsProven win-back strategies for at-risk customersHands-on experience with advanced AI developmentShape the future of customer engagement and deliver results at Siena through strategic account leadership.#J-18808-Ljbffr

📌 Senior Director Of Strategic Accounts At Siena (Edmonton)
🏢 Siena AI
📍 Edmonton