Become a Front Desk Team Lead with FirstService Residential and enhance your career in property management. This pivotal role requires exceptional customer service skills and leadership capabilities.

As a Team Lead, you will train concierge staff, ensuring high service standards and fostering a positive workplace culture. Candidates should have at least two years of customer service experience, with the ability to handle challenges adeptly while creating an enjoyable work environment. Your expertise will directly impact resident satisfaction and team effectiveness.

Key Responsibilities:



• Lead and train concierge staff for peak performance • Address customer inquiries and concerns efficiently • Maintain high standards of service during shifts • Facilitate team cohesion and problem-solving training • Patrol property and ensure safety and compliance

Requirements: • At least two years of direct customer service experience • Prior supervisory experience is preferred • Excellent English communication skills • Mandarin or Cantonese speaking is an asset • Ability to work in diverse environmental conditions

Join a rewarding workplace that values your expertise in property management and customer service at FirstService Residential. #J-18808-Ljbffr

📌 Front Desk Team Lead Role in Property Management (Winnipeg)
🏢 FirstService Residential Canada
📍 Winnipeg