About the Role:

At Eastbridge Business Services, we help organizations improve their business processes, operations, and technology initiatives through practical analysis and thoughtful solutions. We believe that effective business analysis should turn complex requirements into explicit, actionable outcomes.

We are looking for a Business Analyst (m/f/d) to join our team in Saint John, New Brunswick. You will help identify business needs, analyze existing processes, document requirements, and support the development and implementation of effective business solutions.

Why Work With Us?

The Environment:

Our team values collaboration, clear communication, and practical problem solving. You will have the opportunity to work across different business functions and contribute directly to projects and process improvements.

Professional Growth:

We support continuous learning and provide opportunities to expand your skills in business analysis, process improvement, reporting, and project delivery.

Collaborative Team:

You will work alongside experienced professionals and have regular interaction with stakeholders across operations, technology, finance, and other business functions.

Modern Approach:

We use structured requirements documentation, process mapping, data analysis, reporting tools, and collaborative project practices to deliver practical business solutions.

Key Responsibilities

Requirements Analysis:

Gather, document, and analyze business requirements through stakeholder meetings, interviews, workshops, and existing business documentation.

Business Process Analysis:

Review existing workflows and processes, identify inefficiencies, and recommend practical improvements that support business objectives.

Data Analysis:

Analyze operational and business data to identify trends, opportunities, and potential issues.



Prepare clear reports and summaries for stakeholders.

Stakeholder Collaboration:

Work with business users, project teams, technical specialists, and other stakeholders to understand needs and communicate requirements effectively.

Solution Support:

Translate business requirements into functional specifications, user stories, process documentation, and other materials needed to support solution development.

Project Participation:

Support projects throughout planning, analysis, implementation, testing, and post implementation activities.

What We Are Looking For

Experience:

You have 3 to 5 years of professional experience in business analysis, process analysis, systems analysis, operations analysis, or a closely related field.

Education:

Post secondary education in Business Administration, Information Systems, Computer Science, Finance, Operations Management, or a related discipline is preferred.

Analytical Skills:

You can evaluate complex information, identify business problems, recognize patterns, and develop practical recommendations.

Requirements Skills:

You have experience gathering, documenting, validating, and managing business and functional requirements.

Communication:

You are comfortable communicating with both technical and non technical stakeholders and can explain complex information in a clear and concise manner.

Technical Skills:

Experience with Microsoft Excel, PowerPoint, process mapping, reporting tools, and requirements documentation is expected. Familiarity with Power BI, Jira, Microsoft Visio, or similar tools is an asset.

Mindset:

You are organized, detail oriented, proactive, and comfortable managing multiple priorities. You know when to investigate further and when to move a practical solution forward.

Pay: $4,557.00-$6,452.00 per month

Work Location: In person

📌 Business Analyst (Saint John)
🏢 Eastbridge Business Services
📍 Saint John