Support families and childcare providers as a Processing Advisor with Aplin in Calgary or Edmonton. This fully on-site contract role is perfect for detail-driven professionals.
From September 2026 to March 2027, you will ensure efficient processing of applications and respond to varied inquiries in a busy environment. Your background in customer service, combined with your effective communication skills, will benefit clients navigating their childcare options.
Key Responsibilities:
• Process and review applications in line with policies
• Verify financial documents for eligibility
• Handle inquiries via phone and email promptly
• Assist clients with online application processes
• Maintain accurate client records confidentially
Requirements:
• High School Diploma or GED necessary
• Over 3 years in customer service or retail
• 2+ years reviewing and resolving documentation
• Solid written and verbal communication abilities
• Experience with government programs a plus
Utilize your expertise in a dynamic environment focused on client service and application management.
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