Drive customer satisfaction as a Customer Service Specialist at London Honda in London, Ontario. Engage with customers for vehicle repairs and finance-related assistance in a full-time role.

The Customer Service Specialist position at London Honda, part of AutoCanada, focuses on creating appointments, handling customer inquiries, and managing the lease finance portfolio. You will contribute to a people-driven culture emphasizing continuous development and operational excellence while managing customer expectations in a agile setting.

Key Responsibilities:



• Assist in scheduling repairs and processing payments • Submit warranty claims and create preliminary estimates • Manage intake of collision vehicles and work orders • Provide timely updates to customers about repair status • Educate clients on insurance and repair processes

Requirements: • College diploma or two years relevant experience required • Automotive BDC experience preferred • Proficient in Microsoft Office and automotive software • Strong problem-solving and customer service skills • Excellent communication skills both verbally and in writing

Support London Honda customers with exceptional service and expertise in this critical role. #J-18808-Ljbffr

📌 Customer Service Specialist at London Honda (Winnipeg)
🏢 Socket.dev
📍 Winnipeg