Business Systems Analyst - Payments (SWIFT / ISO 20022)

Hybrid - Toronto, ON (3 days/week onsite)

About the Client A leading Canadian bank with a long-running payments technology practice, currently running major modernization programs across its payments infrastructure.

Project / Role Overview The team is modernizing core payment rails and messaging standards, and needs an experienced business analyst to bridge business stakeholders and technical delivery through the transition.

Responsibilities

- Lead analysis, documentation, and validation of business requirements, tracking decisions and changes end to end
- Work with stakeholders across business, technology, and external partners to shape end-to-end solutions
- Turn complex business needs into clear functional requirements and user stories
- Run workshops with cross-functional teams to gather and refine requirements
- Support design of payment processes in line with industry and regulatory standards
- Assist scrum masters and project managers with planning, scoping, and impact analysis




- Perform gap analysis, root cause reviews, and release readiness checks for payment system changes
- Act as subject matter expert on payments projects and operational improvements
- Track post-implementation performance and support incident resolution
- Coach and mentor junior team members
- Execute test cycles as needed

Required Skills and Experience

- Solid background in business process mapping, requirements gathering, and system analysis
- Payments domain knowledge including MT format, MX/ISO 20022, and CBPR+
- Ability to run gap analysis across different payment standards
- Comfortable working in Agile teams
- Proficient with Jira, Confluence, and MS Office
- Strong stakeholder communication skills across technical and business audiences

Nice to Have Fedwire / FED payments domain knowledge Banking or financial services industry background

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