Shape the future of legal service as Director of Customer Engagement at Legora. Lead change initiatives and client adoption strategies for leading law firms and corporations.In this high-impact role, you will spearhead a team focused on improving the post-sale experience in your designated vertical. You'll be equipped to manage crucial relationships while designing frameworks that facilitate meaningful transformations in how clients engage with Legora's offerings.Key Responsibilities:Design and implement engagement models and adoption playbooksEstablish rigorous operations for client initiative executionMentor teams in understanding client goals and legal workflowsOptimize team performance through structured success plansCollaborate across departments to accelerate client valueRequirements:Minimum of 10 years in relevant industriesExperience leading operational scaling in complex organizations5+ years in roles managing client success teamsFamiliarity with SaaS and legal contexts is beneficialMust possess solid leadership and communication abilitiesTransform customer engagement and lead your team to success at Legora.#J-18808-Ljbffr

📌 Director Of Customer Engagement At Legora (Toronto)
🏢 Legora
📍 Toronto