Elevate customer satisfaction with Marcone Appliance Parts as a Customer Care Specialist. Your expertise will maintain essential customer relationships, address inquiries, and resolve order issues efficiently.

As a Customer Care Specialist at Marcone, you'll engage with customers to provide exceptional service and support. Your role will involve processing orders, addressing customer inquiries, and resolving billing and product inquiries. Utilize your strong communication skills to promote Marcone’s value and build loyal customer relationships.

Key Responsibilities: • Process customer requests for product pricing and availability • Resolve order issues and provide proactive solutions • Promote Marcone programs for customer partnership • Coach customers on system usage for problem resolution • Complete timely call logs and reports

Requirements: • High School Diploma or GED equivalent • Two years of call center experience required • Proficiency in MS Office applications • Solid numerical aptitude for data analysis • Minimum typing speed of 40 words per minute

Join Marcone to enhance your customer service skills while contributing to a trusted brand in appliance parts. #J-18808-Ljbffr

📌 Customer Care Specialist at Marcone (Winnipeg)
🏢 Marcone Supply
📍 Winnipeg