Join Vertiv as a Thermal Services Operations Manager and enhance team performance while driving customer satisfaction in Canada. This role focuses on oversight and growth of service delivery mechanisms.In this position, you will manage the delivery of high-quality thermal services while leading and developing a dedicated team of supervisors and technicians. Implement best practices for resource optimization and ensure safety compliance, delivering operational results aligned with performance indicators.
Your strategic insights will directly influence customer loyalty and service contracts.Key Responsibilities:Lead execution of field service operations for thermal applicationsDrive initiatives for profitable business growthImplement standardized processes for operational excellenceConduct operational reviews focusing on safety metricsAudits to ensure customer satisfaction and contractual complianceRequirements:6+ years' experience in thermal services or related fieldsExcellent supervisory and organizational skillsStrong understanding of industry standards like OHSAEffective communication and management competenciesFlexibility for travel and work hoursMaximize the performance and satisfaction of thermal service operations in alignment with Vertiv's core values.#J-18808-Ljbffr