Warby Parker is searching for an experienced Optical Manager to enhance eyewear experiences. Lead Opticians while providing outstanding customer consultations and service in-store.
Join Warby Parker as a licensed Optical Manager, where you'll play a pivotal role in shaping customer interactions. Your extensive knowledge in eyewear will assist both current and loyal customers, ensuring they receive unparalleled service. You'll lead Opticians with influence, fostering teamwork and encouraging employee development while adhering to strict optical guidelines.
Key Responsibilities:
• Provide direct assistance for all customer eyewear inquiries
• Accurately measure and fit eyewear for clients
• Verify finished eyewear against customer specifications




• Clarify prescription details to aid customer understanding
• Oversee and coach the Optician team daily
Requirements:
• License in states requiring dispensing opticians with 2+ years in management
• Strong mentorship and leadership capabilities
• Passionate about eyewear and customer satisfaction
• Effective communication with technical clarity
• Organized and detail-oriented
Bring your expertise to Warby Parker, leading both customers and your team in exceptional service.
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📌 Experienced Optical Team Leader (Toronto)
🏢 Warby Parker
📍 Toronto