Join Trilogy as a Senior Customer Success Leader, specializing in enterprise renewals and remote engagements. Leverage AI technology to secure valuable contracts and build lasting relationships.This role requires a seasoned skilled ready to manage the renewals lifecycle for high-value accounts effectively. With at least eight years of relevant experience, you'll navigate complex negotiations and execute renewals with precision. Your efforts will focus on developing AI-powered strategies to optimize customer retention and enhance revenue growth without the constraints of traditional sales environments.Key Responsibilities:Drive high-touch engagement with key customersOptimize structured renewal strategies and methodologiesRequirements:8+ years in CSM or relevant rolesHands-on experience with $100K+ renewalsExcellent English verbal and written skillsExperience with AI tools in sales contextsMust work U.S. business hoursExcel in a customer-focused role where your expertise aligns with cutting-edge technologies at Trilogy.#J-18808-Ljbffr