Drive success in the role of Manager, CDLSI Collections at Scotiabank in Anjou, Quebec. Lead a customer-focused team and enhance client relationships while ensuring compliance with regulatory frameworks. In this managerial role, you will oversee the Recoveries and Collections teams, implementing business strategies to achieve optimum recovery ratios.

Your leadership will encompass staff development, recruitment, and collaborating with other departments to meet strategic objectives. You will ensure compliance with internal policies while actively managing operational risks and creating a high-performance culture. Key Responsibilities:

- Oversee and drive a customer-focused culture in collections
- Develop and mentor the Recoveries and Collections teams




- Establish and monitor departmental metrics with leadership
- Recommend litigation actions for effective portfolio recovery
- Ensure compliance with internal policies and procedures Requirements:
- 5+ years in Recoveries/Collections and 3-5 years in management
- Completion of post-secondary education preferred
- Solid organizational and time management skills
- Proven interpersonal and communication abilities
- Proficient PC skills for operational tasks Influence collections effectiveness and team development at Scotiabank while driving compliance and operational excellence.

📌 CDLSI Collections Manager at Scotiabank (Montreal)
🏢 Scotiabank
📍 Montreal