Enhance your career as a Customer Service Representative with Wesco, addressing inquiries via phone, email, and walk-ins. Join a diverse team in resolving customer issues and providing solutions.
At Wesco, you will respond to customer inquiries, ensuring effective problem resolution and liaising with other departments when necessary. This role ideally suits those with 2-4 years of experience in customer service, showcasing solid interpersonal and communication skills. You will be pivotal in supporting clients during their account inquiries and complaints, all while working under pressure with attention to detail.
Key Responsibilities:
• Answer customer questions and concerns via multiple channels
• Process payments for cash account clients efficiently




• Research and troubleshoot customer issues effectively
• Provide backup support for sales counter inquiries
Requirements:
• High School Degree or Equivalent required
• 2-4 years of customer service experience
• Robust written and verbal communication skills
• Proficiency in MS Word, Excel, and email
• Ability to work well in a diverse environment
Bring your communication and problem-solving skills to Wesco as a Customer Service Representative, playing a crucial role in customer satisfaction.
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📌 Customer Service Representative at Wesco (Brockville)
🏢 WESCO
📍 Brockville