Join Riverside Natural Foods Ltd. as an Order Management Specialist, focusing on customer service excellence. This role will empower you to manage customer expectations and order fulfillment effectively.

With a core goal of maintaining robust client relationships, you will oversee orders and interact with various teams to ensure seamless operations. You will need 2-5 years in customer service or logistics, emphasizing organizational skills and conflict resolution to meet the needs of our customers and exceed service expectations.

Key Responsibilities: • Oversee full order-to-cash lifecycle management • Act as the main point of contact for clients and service inquiries • Ensure inventory availability in collaboration with the Supply chain • Work alongside Logistics to facilitate effective delivery • Address EDI errors and customer billing discrepancies

Requirements: • 2-5 years in customer service or supply chain • SAP and ERP system proficiency required • Solid relationship management skills • High level of attention to detail • Experience in CPG preferred

Bring your problem-solving skills and commitment to customer satisfaction to Riverside and contribute to our mission. #J-18808-Ljbffr

📌 Order Management Specialist at Riverside (Winnipeg)
🏢 Socket.dev
📍 Winnipeg