RedArx Cyber Group seeks a skilled Desktop Support Technician who is passionate about solving technical issues and providing outstanding client support. In this position, you'll work remotely and on-site to resolve diverse IT problems.

As a Desktop Support Technician, you'll tackle hardware, software, and networking challenges while ensuring users have a seamless experience. Your role includes deploying current workstations, managing Microsoft 365 environments, and troubleshooting network issues. You will have a significant impact by enhancing service delivery and client satisfaction across all support channels.

Key Responsibilities: • Install, configure, and troubleshoot desktops and laptops • Manage user accounts in Microsoft 365 and Active Directory • Troubleshoot issues with networking, Wi-Fi,



and VPNs • Create and maintain accurate documentation of support requests • Participate in an on-call rotation and travel as necessary

Requirements: • Minimum 2 years desktop support or MSP experience • Proficient in Windows 10/11 troubleshooting • Knowledge of TCP/IP networking fundamentals • Strong critical-thinking and problem-solving skills • Ability to lift up to 50 lbs

Leverage your technical skills at RedArx Cyber Group to support clients throughout Western Canada and enhance their technological capabilities. #J-18808-Ljbffr

📌 Desktop Support Technician in Western Canada (Winnipeg)
🏢 RedARX Cyber Group
📍 Winnipeg