Join DistillerSR as VP of Delivery & Services, championing cutting-edge solutions in the life sciences space. Oversee multiple teams focused on onboarding, support, and customer satisfaction in this hybrid role.As VP, Solution Delivery, you will lead customer-facing services and enhance our SaaS platform's offerings. This P&L role involves managing team dynamics while partnering with finance to build operational excellence, ensuring high standards in client interactions. Additionally, oversee training and development for implementation and support teams to foster a culture of accountability.Key Responsibilities:Manage the P&L for Solution Delivery servicesLead onboarding and managed services teamsCollaborate with Sales and Marketing for unified client interactionsTrack and improve key performance indicators (KPIs)Serve as an executive escalation point for large accountsRequirements:10+ years in a service delivery leadership roleExperience in a life sciences services environmentStrong background in Business or EngineeringProven track record in scaling organizationsExcellent relationship management capabilitiesElevate DistillerSR's service delivery impact while driving enduring success in the life sciences market.#J-18808-Ljbffr

📌 Distillersr Vp Delivery & Services (Ottawa)
🏢 DistillerSR
📍 Ottawa